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Horse Owner Comments and Reviews
______________________________________ I cannot begin to express my appreciation for the kindness extended to me
by Buck of Equine Limousine while hauling my horse on August 14th, 2008 from
North Carolina to Florida. I would happily recommend their services to anyone
wanting a horse hauled long distance. I have used their services several times
in the past and have always been impressed with their patience and
professionalism. The colt that Buck hauled for me on this particular trip was
very nervous and upset about traveling. Buck put this horse's special needs as
his priority and delivered him without a scratch. He went way over and beyond
"the call of duty" for my horse every step of the way. The phone updates to
this nervous owner were so considerate and very much appreciated. Equine
Limousine once again exceeded my expectations. It can be hard to find people
these days who sincerely care about the horse and their owner's well-being, but
Equine Limousine is exceptional in this area. I experienced this first hand
last week when Buck exhibited great kindness and thoughtfulness by turning a
tough situation into a very positive experience. Equine Limousine is the only
long-distance hauler that I will use in the future. They absolutely provide the
best hauling care available to horse owners. Once again Buck and Equine
Limousine, I can't thank you enough for all of your help and kindness that you
extended to me. I will always remember it!
With much gratitude,
Norma Gurkin
Williamston, NC ________________________________________I have not had the opportunity for Equine Limousine to transport any horses for
me yet, however i have had the opportunity to speak with Buck directly who owns
Equine Limousine. I am from Canada and although he was not available to
transport for me at this time, he was invaluable in providing me with alternate
transporters as well as information regarding what i needed to know for safe
& reliable service when looking for a horse transport company. I believe he
is honest & caring when it comes to his business and hope in the future i
will be able to obtain his services. ________________________________________________________________________________Thank you J. Radul Winnipeg Manitoba Canada Just returned his morning from FL and am trying
to sort out this mess. Oct 8th a shipping company named TDF Horse Transport
from Virginia picked
up a pony foal Waye, Special to go to CA. Evidently
they had tire and then engine problems along the way but now I hear the engine
is completely blown and Waye is somewhere in Salt
Lake City, Utah. The hauler Tony Stout is flying back to Virginia to
sort out another truck. Meanwhile Waye is in Utah, neither the
buyer nor I have been able to locate where Waye is being kept and obviously we
are desperate to get her to CA and her new
owner or at least get her in the hands of people we know and trust.
In all the years of being involved with horses...I have never had this
happen to me before. We are all sick with worry and doubt know where to start
to find this pony. The shipper nor is wife have not been keeping in contact and
we just don't know where this pony is.
Don't know if anyone of this list is in the Salt
Lake City area and could help us trace her but we would sure appreciate
the help.
The filly did finally make it to CA something like 16 days
after she left and after the police were called to intervene. Lesley Feakins ________________________________________________________________________________Trevelyan Farm, Inc 1200 W. Penn Grant Road Lancaster Pennsylvania 17603 USA Tel: 717 871 0100 Fax: 717 871 1291 Web Address: trevelyan farm Dear Horse-Transporters, If we had only found you two weeks ago, before our priceless 14mo colt's
life was put in jeopardy by a ruthless hauler out to make a buck; and,
unlicensed according to your records. What should have been an 8hr trip turned into more than 24hrs and the colt
arrived stressed, thin, less 100 lbs. We photograph before & after any
hauling by an independent hauling contractor; a wise precaution. Within the
hour after the colt arrived at the Trainer's ranch in GA, I had a picture of the
colt displayed on my computer in PA to compare to photo of when the colt
left. You wouldn't recognize him. (Because of the colt's value, I regret we
cannot publish the pictures depicting the mortifying difference.) We had to call the Vet immediately upon delivery and still nursing him back
physically and psychologically. Not only was the colt caved in around his bones
and in his gut when he arrived, he was skittish like someone was going to kill
him. Before the hauler, he had always been placid and playful. The 8yo TB
stallion they parked him next to in the trailer may have had something to do
with that. The hauler's "cut-rate" price stipulated the hauler would pick our colt up
2 wks early before heading to his destination south, saving them while they
needed to pick up "...a horse" in NY anyway, further stipulating they would
board the colt for 14 days until they headed DIRECTLY south. The hauler's
"horse farm" was located 90 miles south of us, 90 miles closer to the colt's
ultimate destination. According to the hauler, they stand more than 5 Arabian
stallions on their farm and "... know what they are doing". We paid FULL price
and then some. The colt paid, too, in suffering and loss of health. In shipping the colt to GA from PA, our intentions were to keep the colt on
the least stressed hauling trip considering his age. After pickup and 15 days
of boarding at hauler's farm, I hear by email our colt is headed to OH on his
way to GA from PA. Detour! Instantly I knew the hauler would willingly
jeopardize precious cargo just for the money. Hence, the colt did not arrive at his destination until 24+ hrs after that
email notice with no response from our effort to contact them. All the while,
the colt remained tied in the trailer too afraid to eat or drink. Although perfect and fully vaccinated when he left us, the colt arrived
dehydrated, low white blood cell count bordering on chronic, lost 100lbs, snotty
nose, gaunt, and we're still nursing him. He was the epitome of health when he
left us 15 days before. It's enough to break your heart, neglecting and then trapping a noble
animal in an aluminum box for days. Idiots! Such irresponsible behavior
borders on animal abuse. Shame on them. Somewhere down the line, we ALL rode into America on the back of a
horse. Thank you, thank you for your invaluable service. I will pass along your
good word for horses' sakes. Calesa Thanks for the link to your website, it will be very helpful for me to decide
which transporter to use, also it made me heave a sigh of relief that my
stallion is already at his destination after being hauled by a transporter
without a DOT number. I have put a link to your website on my links page to
help other horse owners with the difficult task of finding a reliable shipper.
So I have another concern arising from that, a friend of mine might be
transporting my mare for fuel costs, the trip will cross two state lines...
where does she stand in that she does not have a DOT number? Sue _______________________________________________________________________________ Thank you for offering such a good service. To date I've had
several shippers for my horses contact me. I thought it would be very difficult
and next to impossible to hire someone for this job, however the hardest part
was sorting through and deciding who to choose. I finally decided to go with who
contacted me first, with a reasonable rate and the one who would kept in touch
with me and responded to all my questions with reassuring anwers. Their web site
also helped make my descion easier. Now I do not have my horses home yet, but by
the end of next week, I will contact you with a report.
thanks again for such a great service. Best regards, Ruthann Hubbs ________________________________________________________________________________________________________________________________________ Hi
Got your two ads -- very clever cartoons! One
thing you might add to the information about haulers -- have they taken a large
animal rescue class, or are they carrying information about how to handle a
trailer rollover. Since the majority of emergency personnel do NOT have this
information, it would be prudent for haulers to know how to keep their charges
safe. Also, a separate list for haulers might be developed that would list tow
companies that work with horses/trailers. I know USRider provides that service
and in Canada there is a company in Ontario.
Cheers.
Michelle
Michelle Staples
author of Save Your Horse! A Horse Owners Guide to Large Animal Rescue, and the new "horse basics" CDRom, Horse Awareness and Safety. Available now at www.redjeansink.com/catalog.html and THE large animal rescue website, www.saveyourhorse.com Designed to be used as an on-site resource for responders who
do not
understand horses and are unfamiliar with LAR training, SAVE YOUR HORSE! is a handy guide on a vital subject that details step-by-step procedures for extricating your horse from life-threatening entrapment and gives specific information on how to get the job done safely. HORSE AWARENESS AND SAFETY has two sections: a Powerpoint
presentation, followed by a hands-on class using live horses. It teaches horse handling, behavior, and first aid, as well as scene safety and assessment and barn fire safety. The perfect introduction to horses for your responders! ________________________________________________________________________________________________________________________________________ Good Morning,
I am awaiting the arrival of two miniature horses from Cathay,
North Dakota. I paid $699.00 for the two to share a box, to get them to
Billings MT.I Had GREAT difficulty finding someone to bring them all the way to
Tacoma Washington. For an additional $392 I found someone through the original
company to finish the trip in a two horse trailer. That might help you check on
prices. Thank you for your service. Will let you know how it finally works out
when they arrive. _________________________________________________________________________________________________________________________________________ Thanks for offering this service. We recently had occasion to have a horse
hauled for the first time ever and I tried my best to do as much research as
possible into the different companies before we chose one. Your site was very
helpful in checking licensing but this "owner review" page is even better.
After getting many positive references from online message boards we
ended up choosing Bill Saylor and Circle S Transport (www.circleshorse.com, circleshors@msn.com, 713-899-8739). On
top of that their quote for the trip from east Texas to north Florida was one of the lowest we got and their service was
perfect. They called every time they said they would, they were easy to reach
in between, they were able to pick up the horse way ahead of schedule and
arrived in record time. The horse arrived calm, clean and as happy as he could
be in a strange place. The truck & trailer (6 horse, I think)
appeared to be in fine shape, very clean & well ventilated and the stall was
comfortably sized for our big gelding.There was a stallion and a weanling on
board with our gelding and they had each one separated by an empty stall and
were very careful during the drop-off about keeping the stallion calm.
The entire process was totally painless and if we ever have a need for
hauling services again we'll be sure to use them. They were located in Texas
until very recently when they relocated to the Ocala, Florida area.
Barbara Preston High Springs, FL ___________________________________________________________________________________________________________________________________________________________________________________________________________ Well, I actually just pulled Charlie, Charlie Gibson in Thorp, Washington from my site because he
showed up 3 days early at the CEM to pick up my mare without calling anyone
first and then never called to tell me he'd been there. He's not answering his
cell anymore. I'm sad about this, as he's a local guy and I think he could be a
great asset to my business. However, until I get a chance to talk with him
about what happened, I can't recommend him at the moment. Rumor is that he's
going thru a divorce and his wife had his cell disconnected, but that's no
excuse for leaving me in a lurch and not communicating. Soo..... that's way
more than you probably wanted to know. Ha ha. I just put your link on my page. I think this is a terrific
idea!
What do you know about Crofton Stables in BC? They brought my
mare up to Washington for me out of CEM but I paid twice what Charlie
estimated. Nice people however, and professional for a last minute
haul.
If you WANT to put a link to us on your page, we'd love it,
but don't feel obligated. Here's my logo:
 I could send a smaller one. The web page
is www.tailwindfriesians.comAnyhow, best of luck to you! You can see your link on my web
page in the "internet links" section, under "transportation."
Regards~
Laurie ________________________________________________________________________________________________________________________ Not sure of how to respond except to hit "Reply" but I just used Nationwide and had a horse arrive from California last night after a
6 day trip from southern California. He arrved in great shape in an air-ride van. The rig is a semi truck/trailer, and the trailer had 12 stalls, front to back with side ramps. I think the safety factor
would be excellent in such a solid rig. What I did not like was that my
horse traveled backwards, and that there was not enough partitiion between horses, and he was cross-tied instead of having his head be loose. He
did have hay and water during the trip, and did arrive in great
shape. ________________________________________________________________________________________________________________________ I have someone who just got a horse off a trailer that went from AZ to KY in June
for The Egyptian Event and one stallion got loose and ravaged a yearling colt
who then, to aid in his own defense before the truck was stopped to see what was
going on, kicked out a window trying to get away from the older stallion (who is
a known "Houdini" in getting out of his halter) The trainer nor the hauler seems
to know anything about his happening and the colt is scared and cut up and can't
show at the show and the owner is devastated because of it all. Trainers are
never responsible for the damage done to your horse. But the horse is in his
hands. Same with haulers. Respectfully, Linda Stephenson Next, someone needs to work on getting the trainers licensed
and a list of who to go to and who not to go to that are responsible individuals
that care for the horses in their care and not just about how much they can
bleed your wallet for irrespective of the wreaks they have and injuries
sustained and caused by them to the horses in their hands with no recourse for
the owners!! Respectfully, Linda Stephenson ________________________________________________________________________________ Hello, We received your email this morning.
I agree with keeping a good database on horse transporters. We are a small
B&B that caters exclusively to people traveling with horses and other
animals, small or large. If you have a database for a good safe place to stay
for the night WITH the horses, please add us to your
list. Blessings~ Liz and Charlie
James ph# 972-658-1543 ________________________________________________________________________________________________________________________________________ Dear Horse-Transporters,
I have been utilizing your website for several years now and wanted to
thank you for providing such an invaluable service to me as a horse owner. I've
shipped horses from Canada to Florida and Florida to Georgia and not once have I
had a bad experience when dealing with those transporters that I connected with
through your service. I especially like the ease of using the internet to
receive almost an instantaneous choice of numerous transportors and subsequent
bids. Also, it then becomes an even more comfortable transaction in that I am
able to do my own research and make a confident choice in planning these
moves. Just this month I shipped my two warmblood babies up from Florida to my new place in Georgia and your site was the first and last stop in planning this transport. My eventual choice of Jerry, owner of Painted Oaks Transport, was a winner. My horses arrived in perfect condition, on time in what appeared to be a brand new trailer. Jerry was professional - a true horseman with a fun personality. Kind Regards, Emmy Schmid Fayetteville, GA _______________________________________________________________________________________________________________________ HORSE TRANSPORT COMPANIES
Blue Chip 800-826-4636 Contact: Magie
25 years in business, all vans air
ride
Brookledge 800-523-8143 Contact: Bob
Equine Limousine, Inc.
4880 NE 132nd Place
Anthony, FL 32617
Climate Controlled (Heat and Air
Conditioning)
Individual Roof Vents, Thermostatic Electric
Vents,
Pressurized Water Tank, Video and Audio
Monitoring,
Fire Detection and Suppression, ?” Rubber
Padding,
Insulated, Air Assist, Disk Brakes Licensed
and Insured
All vehicles Sanitized and Pressure Cleaned
866-446-7731
www.equinelimousine.com
Equine Transp. 800-829-8797 Contact: Mike Cox
(Used to ship Ariba from TX to IL)
Champion Don't have details. Charlene
used to ship from here to Stanford, CA. $1800. Did not recommend them
afterwards.
Charlie Downs 614-264-2340
Transportation 215 S. Burgess Ave.
Columbus, OH 43207
(Marilyn Norton at StarWest knows Charlie
personally. He hauled a horse from MN to IL for her. He is reliable,
dependable and she highly recommends him. He also hauled Romulus from CA to
StarWest after his injury. He is very good about personal service and care of
the horses.) Brought back Romulus from LA for $1000, hand walking him and
poulticing and wrapping twice a day. Stops every day and stalls for 12 hours,
drives for 12 hours.
Creech Bros. 800-727-0022 Owner: Mike
LA to St. Louis weekly - $936
Will pick up at door
100 Industrial Drive
Troy, Mo. 63379 636-528-7900
It has been years since I used them, so you
might want to ask for references, just to be sure. As I remember them, their
major routes were St. Louis to Chicago, and St. Louis to Lexington. They have
18-wheelers. Pinky
Equine Express 800-545-9098 Contact: Mike
Based in TX - (www.equineexpress.com)
Horse ‘n Around 800-234-4675 Contact: John
615-735-9589 - Fax
229-336-2941 (M-F 8 a.m.)
(Used to ship Romulus from CA to
IL)
Over the years they have probably brought more
horses into and out of StarWest than any other service. Move lots of
Arabs.
Hubbard, Bob 800-472-7786
15 horse vans - air ride
(Kate has used 3X from CA to here. Good about
calling you and keeping you informed. Kate's favorite, $1000 from
LA)
MD Horse Transport Office:
719-743-2613
P.O. Box 536
Hugo, CO 80821
MD is family-owned; the driver carries a cell
phone and is good about returning calls. They moved Capucine from MD to MA for
me last year. I've also used Horsn Around (Capucine MA-IL, Petit Point IL-CA)
and Bob Hubbard (inside CA) in the past. (From Jean Marie Diaz,
5-30-02)
Nationwide 718-392-1888 Contact: Helen
Based in CO - all vans air ride
Papp 800-998-7583 highly recommended by Lexington
vet. Julie Cook, who knows the family personally and has had personal
satifaction with them. Shipped Rubinstar from MA to Lexington for
us.
Quality Horse 800-962-2730 Owner: Todd Moak
Transportation (formerly - Triple A) Contact: Renee
Family operated, rubber & shavings on floor - No deposit required
Ranch Runners 626-355-3727 Contact: Veda
Based in St. Louis
Roberts, Bill 800-880-8197
(Pinky said “Excellent”)
Trails End 229-336-2941 Contact: Lucy
Alice Martin
Trainer/Instructor
StarWest
1736 S. Farmingdale Road
New Berlin, IL 62670
217-546-9400
alice.martin@mac.com ________________________________________________________________________________________________________________________________________ I think this is a commendable idea and it is LONG over due. As
the list grows we at Arabian Horse Source, Inc. would like to be able to
"publish" it in our Knowledge Newsletter.
Please let us know when you will have a current info list that
we can use.
Respectfully,
Linda Stephenson
Arabian Horse Source Inc _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Hi to Horse-transporters.com, I am so glad you are around. I have had horses hauled all over the country, both those just purchased and those sold. I have used Traveling Horse almost exclusively when I have asked for bids for hauling and have been astounded more than once at the condition of the truck, trailer, and/or driver at different times. Once the trailer was literally full of rusted out holes and when it picked up a horse in KY (10 hours later than all their phone calls stated), it broke down twice (with my newly purchased stallion in it) and was almost 24 hours later than their constant phone calls indicated they would be. And..... these were horse "rescue" people who were hauling stock in a trailer which needed to be junked. That is just my most recent experience. I could tell you more stories. It is unfortunate that my experiences are more negative than positive. When I contract with someone, I now just cross my fingers. And, I don't accept the lowest bid, usually.. I will participate in your web site. Thank you for providing this service. Fox Haven Farm, Inc. _______________________________________________________________________________________________________________________________________ We had a good experience this month (Sept. 2007) with Mike
Isajewich of A & J Horse Transport. We paid $!,000 for box stall style
trailer from eastern Wisconsin to western Massachusetts. Mike was very
accomodating, communicated frequently by phone and email, and took time to
answer all of our questions to our satisfaction. He willingly provided
references who were happy to share their experiences. We would definitely call
him again. Joline MSN _____________________________________________________________________________________________________________________________________ Please do not use www.Horsehaulers.com Very
unprofessinonal. Lied the whole way. Horse arrived 3 days late minus 3
shoes..sore on hip..very stressed and skinny. All they kept saying was your
horse is eating well and staying hydrated...bull!
Hello,
We hired All-State Horse Transportation out of Colorado Springs in December
2006, to haul our horse from Michigan to California. The first two drivers
seemed professional and great. The trailer was lined with fresh shavings, and
the drivers were great with my horse, according to the lady who saw him off.
She was impressed.
They switched drivers in Colorado Springs at their layover facility. These
next two drivers were women who appeared to us to be worn out drug addicts. The
driver was a complete moron and made a decision to back down a hilly road lined
with rocks, when all she had to do was drive forward as she had been told to
do. The trailer tipped over on it's right side, the horses were smashed in a
down position, their legs stuck under the sheet metal stall dividers, and the
floor slippery due to a lack of shavings. Blood evidence all over the right
side of the trailer told the story of how these horses had struggled to get on
their feet. The stench of amonia in the trailer, even after it had sat empty
for 24-hours, was evidence of how little absorbent or shavings was used for
urine absorbency.
The horses had to be removed from the trailer with a winch. My horse
suffered the worst damage and he was in shock. The vet had to administer 23
liters of fluids to my horse, treat him with bute, dexamethazone, banamine, you
name it. He was not stabilized enough to travel until THREE days later.
AllState's dispatcher, Virginia, called to tell me there had been a
"mishap" and that my horse was refusing to load back on the trailer. None of
that made sense to me, so I asked more questions and demanded to know more.
Soon I found out the truth was that he was in shock, dehydrated, and injured
beyond belief. AllState refused to take responsibility for the damage they did
to my horse and the other horses, and they refused to finish the remainder of
the haul after injuring my horse so badly he was not able to travel. All-State
(Virginia is their boss) would not allow them to wait for the vet's approval of
my horse's condition to travel. These two drivers admitted to being responsible
for the "accident" and injuries to the horses, but they said, "If we're not
drivin', we're not making money." So I was left to pick up the pieces and
arrange other transportation for my horse. Their rig is DANGEROUS. Rubber mats
should line their sheet metal dividers, which should come down to the floor of
the trailer to prevent the horses' legs from being trapped. AND shame on them
for not using enough urine absorbent products, especially in such close
quarters. These poor horses.
When I went online to put the alert out to people about this company, I
heard many other horrifying stories including horses dying en-route in the hands
of this company, and the drivers never knowing until they reached their
destination. One horse traveling from Ohio to an equestrian college on the east
coast was so severely injured by an Allstate Horse Express driver (there was
only one driver, unlike their statements that they always have two drivers...)
that the horse had to miss the entire first semester of work with his college
student owner. This horse had fallen under the stall dividers when the driver
slammed on his brakes to avoid missing the college entrance. The equestrian
coach witnessed the entire ordeal, and AllState blamed the fact that the horse
fell, on the horse!!!
Is this a company you really want listed on your website? That they are
licensed by the DOT means nothing, as we experienced first hand!
I am in the predicament right now where I have to hire a hauler to haul a
horse from Delta, Colorado, and I'm scared to death about haulers. This will be
my first hiring a hauler experience since my horse was maimed in December of
2006. I may just hire a local friend to do it and pay an exhorbitant amount of
money for my piece of mind. -- Sally I received your request for an evaluation on our recent
transport, but am reluctant to use the online form. Our horse was boarded at a
facility away from our home, and I was not there when he was picked up. The
default marks on the form would be the most negative response, and I certainly
hope that the folks who came were professional, and that their trailer was
adequate. If that were not the case, I hope that our trainer would have
declined to load the horse, and would have called me. I cannot evaluate that
portion of the experience, and do not want defaults to negatively impact the
hauler. There are enough negatives that I can speak to, however. The
hauler was Painted Oaks transport. I was the owner, my name is Laurie Sages.
The transport occurred on March 4, 2008, and was from Dacula GA to Brunswick
GA. The owner “Jerry” was very prompt in returning my emails and phone calls,
and told me that the drivers Jason and Kim would be arriving in GA from VA after
“sleeping in Virginia, then heading to Georgia”. I was told that both the
trainer and I would receive phone calls both the evening before and the morning
of transport, confirming a pick up time. It had been discussed that it would be
late morning or early afternoon, then the 5 hour trip to Brunswick would occur.
I called the truck/transporter’s number at 10:30 AM on pick up day, as I had not
heard from them. They told me that they had picked my horse up at 3 or 3:30 AM,
and that they had notified the trainer the night before. I would NEVER have
agreed to the time, as the barn does not have outdoor lighting, and our horse
was a novice at being transported. And I CERTAINLY would not ask a trainer to
get out of bed at that hour for a non-emergency. We were expecting rain and
thunderstorms, so perhaps that was part of the decision making process. I would
have liked to have been included. By 10:30 AM, it would seem that they would be almost at their
destination, but I was told they had to criss cross around, including all the
way to South Carolina, to pick up other horses. Both the receiving barn and I
had been told that they would be going straight there, after picking up a
yearling for the receiving barn, in a nearby town. The end result is that our
horse did not arrive at his destination until approximately 9:15 that night, 18
hours after being loaded. And the transporter felt the trainer had given him
insufficient hay for the trip “only 4 flakes”. Well, we thought it was only a 5
hour trip, and the receiving barn was using similar hay! Jerry also promised me he would loan me some transport boots
or cloth diaper-like wraps to protect our horse’s legs. These were not applied
prior to loading, but I cannot say they weren’t applied after. Since he arrived
so late, there was no one at the receiving barn to see. The horse is fine right
now, but I would NOT recommend this hauler, based on the miscommunications or
outright lies. The trainer said the driver and his wife were “yawning like
crazy” when they arrived. Based on the route that the owner told me, these
folks might not have slept in many, many hours. All in all, this experience was
negative, even though owner Jerry is very personable. The drivers were also
courteous (if a bit evasive about their whereabouts), but I still feel I should
have been informed about the potential of a VERY long trip. I would have chosen
a different hauler. Laurie Sages After I went through your site for quotes, these folks were among the respondents. I am afraid that I did not continue my diligence. I guess I was so involved in the whole process that I neglected to follow up, and assumed (you know what they say about that!) that the companies who contacted me were OK, as long as they were listed on your site. Painted Oaks was listed, but I didn’t look into them enough. I hope I never have to transport like that again, but if I do, I’ll be more careful. Thankfully Cheval is OK, and is very happy in his new home. ______________________________________________________________________________________________________________________________________
38000
CR 13 ______________________________________________________________________________________________________________________________________ Libby Anderson Jilba Dressage Inc. 703 754 1010 www.jilbadressage.com |
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